this company is a scam
I am disappointed with the service provided by this private insurance company connected with Samsung Care+. The experience has been a nightmare. My previous screen fix claim from December 2022 is still open, even though I have already paid and fixed it, so the case should have been closed long ago. Now, my Flip4 screen has cracked again (I do not recommend buying fold or flip phones as they crack too often), but I cannot start a new claim until the previous case is closed. I have reached out multiple times through email regarding my claim reference number #laqangchvbxx, but no one has responded. It is frustrating that my concerns are not being addressed. and 6mo ago fist experience with them was nothing better either.
servify is a scam company avoid! if samsung continues to use servify more people will leave to apple.