samsung warranty passed the buck to servify
I was extremely impressed with the exceptional job done by the repair facility, ubreakifix. Unfortunately, the repair process was somewhat complicated due to misunderstandings with the Samsung warranty and Servify. Despite the confusion, ubreakifix handled the repair with utmost professionalism and skill, leaving me completely satisfied with the results. for some reason i had to intervene because a warranty repair still required servify involvement simply because the phone had coverage. in my opinion, samsung should have managed the entire transaction under its own roof as a warranty issue.