internode.on.net

I am currently an Internode customer and unfortunately experienced a disruption in my service on Monday, November 30, 2020. I reached out to their customer service team three times but unfortunately, they were unable to resolve the issue. This was especially frustrating as my wife was in the middle of an online course that was interrupted due to the service disruption. people who booked for the course took leave for the course.i am on a 24/7 back up for lab results or any emergency, online. we were told an nbn person will come on wednesday, internode has no back up support service, on calling their phone numbers all answering options are for sales and pay bills, have to struggle to fit in to some option to lodge complaint about internet service websitelinkblocked thrice service not restored. i contracted a service pack of 48mbps but it always has been around 20 to 28 mbps on service speed websitelinkblocked had such service who take no responsibility to get your service restored once your are bought out custmoer, thereafter its your bills paid a concern, none else. dr shahid amin, internode customer. i would rate their service as the worst i had from any providers.