5 stars for internode
I recently switched to Internode from a major telecommunications company for my NBN internet service, and I couldn't be happier. The customer service is outstanding - calls are answered promptly and any issues are resolved in just one call. It's a breath of fresh air compared to my previous provider. i had a recent query and it was completely solved within 4 minutes - how good is that?
called regarding swapping mobile service - again a very friendly conversation without any pressure. procedure for swapping clearly explained.
after my experience with a large telco to determine intermittent internet service, internode is such a pleasant experience.