Great but needs improvement
Hello there! We've noticed some impressive growth, but we believe it would be even more advantageous for our customers to have their own dedicated platform. With such a platform, they can conveniently access valuable information at any time and keep a track of their growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested.
A few suggestions:
- Create a platform for customers to view, track & tweak hashtags/accounts
- Send an automated weekly or monthly report
Otherwise:
- Great value, well priced service but I wish receiving results were more in my hands rather the account manager.