outrageous delivery service
I had a frustrating experience with their delivery services. Despite living in London, I waited almost three weeks for my books to arrive. To make matters worse, they attempted to deliver to the wrong address not once, but twice. The delivery letter was left at the incorrect address, but since it wasn't my home, I was unaware of it. They had all my contact information, including my phone number and email, yet they failed to inform me that my parcel had been returned to their store. after two weeks of waiting i contacted them to find out, that my books returned to their websitelinkblocked sent it again, and outrageously, the parcel again, ended in their websitelinkblocked, they tried to call me ( from no id number) to confirm the address, but i was at work and couldn’t pick up the websitelinkblocked my intervention and complain, they sent it again, but this time deliver by dpd courier, and thankfully everything went websitelinkblocked time, i got pre-delivery message, and confirmation websitelinkblocked, very bad experience with this store.i will never buy from them again.