haspa.de Reviews
Haspa.de has 1.7 star rating based on 6 customer reviews. Customers who have done business with them rate their services as Bad.
10% of customers say they would likely recommend haspa.de to others.
Based on their positive experience, they strongly recommend and encourage others to do business with haspa.de
However, 90% of customers warn others about haspa.de they advise potential customers, friends, family and colleagues to be extra careful when doing business with haspa.de
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Reviews1.7
6 Total
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17%
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67%
M
good, but too expensive for 2023.
Haspa, with its welcoming and contemporary branches spread throughout Hamburg, offers a sense of comfort and trust to its customers. One unique perk is their policy of allowing customers to bring in kilograms of coins without any charge. After a decade of using their services, it will be bittersweet to make the switch to a different bank. sadly there is no such thing as a customer loyalty program in germany and loyal customers get higher fees instead of websitelinkblocked happened with my energy and phone data provider, instead of awarding old customers, they start charging the double prices.
first problem is 10 eur monthly fee for a simple websitelinkblocked credit card, not discount/cashback card, nothing, just a plain record in the computer database storing your name and an integer amount of websitelinkblocked, competition offers personalized cards, cash-backs, credit cards, premium plans for this price.
second problem, unknown fees.i wanted to travel outside the eu, so went to the branch and asked the employee, what are the fees and how the fees are websitelinkblocked looked through a huge white folder for some minutes, but could not provide me any information on the bank websitelinkblocked, this problem exists with other banks too.
third problem, some branches are closed before their opening time stated on the door (i.e holstenstraße 115 - 117, 22765 hamburg).
last but not least, mobile tan generator is complicated to set up.i have a new phone now, but i have no idea how to transfer the app onto a new device.
p.s.
in germany a girokonto (paying account) is a must, be it work, rent, buying, registering household etc.
in my opinion, every obligatory civil instrument should be taken from the tax money.
they are stuck in the middle age
Step back in time to the era of handwritten letters, paper documents, and traditional signatures. Embrace the nostalgia of a bygone era where technology takes a backseat to old-fashioned communication.
If you value efficiency and don't want to waste time waiting in line for customer service, it may be best to seek assistance elsewhere.
they are discriminating
I recently moved to Germany and was excited to open a bank account. However, I encountered discrimination when the attendant treated me with suspicion just because I am a Brazilian/Italian. It felt as though I was being interrogated as if I were a criminal. It is disappointing to experience such treatment simply because I am not a blue-eyed German. It made the process much more difficult and uncomfortable for me. it got to a point i was so offended that i just told her i was going to put my money elsewhere and left.i am a legal immigrant in this country, with all the papers and an european citizen, but even if i werent , we still deserve respect.
they don't have any service or support
I have been attempting to reach out to this bank for over a month now, but they seem to lack any sort of customer service or support. Despite leaving numerous requests for a callback, it has been radio silence from their end. It feels like dealing with a bank that is stuck in the Stone Age. but it doesn't forget to charge every month for every transaction and "service" fee, although they promised me free service for six months as a websitelinkblocked here they lied.
and for two or three months now i can't open a mastercard or visa card from websitelinkblocked option is just not on the menu for websitelinkblocked by race is present.
they were good & worked very fine but…
Initially, the company's products and services were top-notch and reliable. However, in recent times, their quality has taken a nosedive. For instance, they now encourage customers to use online banking to avoid paper fees. But, after setting up the online banking system, it turns out that it can only be accessed through a mobile phone, rather than a PC. This restriction is supposedly for security reasons, but it has left many customers feeling frustrated and dissatisfied. no people! for real?! so i cant use my account online and had a security hole and higher costst because of their bad service.i mean everyone makes mistakes but this bussines model is wnated becase they have their deals with the mobile developers.>_> weird!
so i just wanted to get rid of their bad services and took better ones and nowi am spammed with their buii5hit deals...oh holy...why...
they stole my credit card
they stole my credit card
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haspa.de
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